LG Fridge turns into Easy Bake Oven! Family Escapes FIRE!
Now to me, this is serious. LG in its infinite wisdom installed TWO high powered 60 watt incandescent 120VAC bulbs in the top of this unit just behind the two front doors. When my hysterically screaming wife scared the living ba-jeepers out of me saying “The LG Fridge is on fire” I ran into the kitchen from the bedroom falling over two end tables. When I got there the white plastic frame was so hot I just pulled the screws holding it right through the melting plastic and unplugged the two pin connector. The inside of the fridge had to be around 200 degrees if not higher. French onion dip was boiling in it’s tub and slices of yellow cheese were no longer sliced, they were re-combined and flowing every so slowly.
The lamps must be controlled by a circuit board assembly somewhere as the wires on the lamp holders is about #16AWG and the wires on the two door-open switches is about #20 AWG. Also this unit has a 60 second timer if the doors are left open it starts the piezo-beeper screaming “the door is open dummy!” so this is a sign that there must be a “lamp control circuit” somewhere. I’m going guess either a simple relay that now has “welded” contacts or a failed semiconductor such as a TRIAC or failure in the driver circuit for either of these. I have too many projects going right now to tear into the fridge but when I do I’ll post a complete report on what I find. The lamps have 120V60watt stamped in the base, they are the lamps that came with the unit.
The MODEL NUMBER of this LG Refrigerator is LFX25960SW and we bought it from Home Depot. The last picture is a shot of the cavity where the light unit bolts on inside the fridge, all bubbled & melted.
Today, the day after the melt-down that cost us over $200 in food my wife sends an Email off to LG customer support, below is a copy of that Email.
I just had the dairy products, fruit and vegetables ruined. It seems the light didn’t go off when the door closed and overheated. The inside of my refrigerator was so hot and smelled so bad everything was spoiled. I had to unplug the refrigerator and let the light area cool down to get it out. At looking at it, the bulb socket was burned and the plastic cover was melted. (see pictures) This is really a serious situation as the light fixture was just minutes away from catching on fire. The fixture is out, and so is all my food. The refrigerator is cooling down now, but there is no light. This refrigerator is only a couple years old and I like the design (except for the ice maker-this is another issue)but this light fixture should be looked into. I would like a new fixture. Do you need the old one to find out what went wrong? Can a safer bulb be used, like a LED? Oh, in case you think the door wasn’t closed, both door buttons at the same time were pushed and the light did stay on.
The response from LG Customer Service was as follows:
———–Reply to Customer Inquiry————
Dear Linda, We are delighted to hear from you as our Valued Customer. We sincerely regret that you have experienced difficulties with your LG Product. While we constantly strive for better ways of keeping maintenance to a minimum, occasional failures can occur. The manufacturer’s limited warranty is designed to take care of any failures in the early life of the unit. Once this warranty has expired however, the consumer becomes responsible for any repair. Your unit is now out of the manufacturer’s warranty and we are unable to assist you with the expense of this repair. Regarding the LED, is not recommended for the customers to alterate the design of the unit. For information regarding accessory parts for your LG product, please contact our parts department toll free at 1-888-393-6484. A member of our Parts Department is available to assist you with your parts order Monday through Saturday from 7:00 AM to 7:00 PM. Please have your model number available when you call. This would need to be looked at by a technician. If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 800-243-0000 at your convenience. Adolfo C E-mail Administrator Customer Interactive Center LGEAI